We're personalizing your status page!
Completed
The scheduled maintenance has been completed.
Posted Apr 25, 2024 - 14:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2024 - 11:49 UTC
Scheduled
Dear Customers and Partners,
We've restructured the platform elements on the Anywhere365 Status page (https://status.anywhere365.io) to ensure you only receive updates which are completely relevant to you. Once you follow the steps below, you will only be notified regarding your own personal products and regions.
The new overview will be organized by platform instead of region. To access the region specific to you, click the dropdown menu under each individual platform segment.
What to do next?
Update your status page subscription in 3 simple steps:
1. Unsubscribe: We've just sent you a notification email. Scroll to the bottom of the email and click the 'Unsubscribe' button.
2. Re-subscribe: Click the “Subscribe to updates” blue button on https://status.anywhere365.io, enter your email address, and select Subscribe again.
3. Manage your subscription: After resubscribing, a component selection screen will appear, where you can select which components you want to receive updates for. Save these preferences to begin receiving updates for those components.
I am a Dialogue Cloud V3 Customer. How do I know which region I belong to?
You can check out our article in the Support Portal for a clear breakdown:
https://anywhere365.service-now.com/csm/en/how-can-dialogue-cloud-v3-customers-know-in-which-region-are-they-hosted?id=kb_article_view&sysparm_article=KB0010246
Still stuck? No problem, log a Support Case at https://supportdesk.anywhere365.net and we will get back to you.
Thanks in advance.
Anywhere365 team.
Posted Apr 25, 2024 - 11:42 UTC
This scheduled maintenance affected: Attendant Console for Teams (EMEA, NORA, APAC), Dialogue Cloud V3 (APAC-AUE Direct Routing, APAC-SEA Direct Routing, EMEA-GWC Direct Routing, EMEA-WEU Direct Routing, EMEA-NEU Federation, NORA-CUS Direct Routing, NORA-EU2 Federation, Partner Portal), Dialogue Cloud V3 - WebAgent (Global, APAC-EAS, EMEA-WEU, NORA-CUS), Dialogue Cloud V3 - Dialogue Studio (APAC-AUE - Direct Routing, APAC-SEA - Direct Routing, EMEA-WEU Direct Routing, EMEA-GWC Direct Routing, EMEA-NEU - Federation, NORA-CUS Direct Routing, NORA-EU2 Federation), Dialogue Cloud Infinity (APAC, EMEA, NORA), Dialogue Cloud Infinity - WebAgent (APAC, EMEA, NORA), Dialogue Cloud Infinity - Dialogue Studio (APAC, EMEA, NORA), Attendant Console for Dialogue Cloud (EMEA, NORA, APAC), and Receptionist for Broadworks, Support Portal.