All Systems Operational
EMEA Operational
90 days ago
100.0 % uptime
Today
Dialogue Platform ? Operational
90 days ago
100.0 % uptime
Today
WebAgent Operational
90 days ago
100.0 % uptime
Today
Session Border Controllers Operational
90 days ago
100.0 % uptime
Today
Loadbalancers Operational
90 days ago
100.0 % uptime
Today
Federation Operational
90 days ago
100.0 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Direct Routing Operational
90 days ago
100.0 % uptime
Today
Teams Attendant Operational
90 days ago
100.0 % uptime
Today
Dialogue Studio Operational
90 days ago
100.0 % uptime
Today
AMER Operational
90 days ago
100.0 % uptime
Today
Dialogue Platform Operational
90 days ago
100.0 % uptime
Today
WebAgent Operational
90 days ago
100.0 % uptime
Today
Session Border Controllers Operational
90 days ago
100.0 % uptime
Today
Loadbalancers Operational
90 days ago
100.0 % uptime
Today
Federation Operational
90 days ago
100.0 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Direct Routing Operational
90 days ago
100.0 % uptime
Today
Teams Attendant Operational
90 days ago
100.0 % uptime
Today
Dialogue Studio Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
Dialogue Platform Operational
90 days ago
100.0 % uptime
Today
WebAgent Operational
90 days ago
100.0 % uptime
Today
Session Border Controllers Operational
90 days ago
100.0 % uptime
Today
Loadbalancers Operational
90 days ago
100.0 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Direct Routing Operational
90 days ago
100.0 % uptime
Today
Teams Attendant Operational
90 days ago
100.0 % uptime
Today
Dialogue Studio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear Anywhere365 customer,

We would like to make you aware of the upcoming update to the IDS service.

This Service Maintenance is not expected to have any impact as it will be performed in a sequential manner across a load balanced set of resources.

This announcement merely serves as a notice for your information.

This Service Maintenance Window will affect the following regions:
APAC EMEA NORA

This Service Maintenance Window will start and end:
22/5/2022 08:00AM UTC - 22/5/2022 10:00AM UTC

Should there be any unforeseen events the Cloud and Incidents Management Teams are online during the Maintenance to ensure communication and fast resolution.

Best Regards
Anywhere365 Cloud Team

Best

Posted on May 20, 08:11 UTC
Dear Anywhere365 Dialogue Cloud user,

We want to make you aware that starting on Sunday, June 12 2022 at 06:00 UTC, there will be scheduled maintenance for approximately 4 hours on the Dialogue Cloud for Federation platform (EMEA only).
This window will be used to update and expand the environment.

During this window all Anywhere365 Dialogue Cloud UCC and Web Applications will be operational.
Although we do not expect it, there is a slight chance of a short interruption of service.

We appreciate your patience and understanding.

To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.anywhere365.io.

As always, if you have questions or issues, please submit them at: https://supportdesk.anywhere365.net/.


Kind Regards,
Anywhere365 Dialogue Cloud Team

Posted on May 5, 08:09 UTC
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022
Completed - The scheduled maintenance has been completed.
May 20, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 15:00 UTC
Scheduled - Dear Anywhere365 customer,

We would like to make you aware of the upcoming update to the Webagent Frontend.

The Scheduled Maintenance is not expected to have cause any downtime.
Although there is no expected downtime, for users who are signed in it may be required to simply refresh the Webagent browser session.

This Service Maintenance will affect the follow regions:
APAC EMEA NORA

This Service Maintenance Window will start and end:
20/5/2022 15:00PM UTC - 20/5/2022 15:15PM UTC

We apologize for the short notice, but due to its low risk and impact this serves only as a notice.

Best Regards
Anywhere365 Cloud Team

May 20, 07:26 UTC
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022
Completed - The scheduled maintenance has been completed.
May 8, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 14:00 UTC
Scheduled - Dear Anywhere365 Dialogue Cloud user,

We want to make you aware that starting on Sunday, May 8, 2022 at 14:00 UTC, there will be scheduled maintenance for approximately 2 hours on the Dialogue Cloud platform.
This window will be used to upgrade and expand several Azure Kubernetes Clusters.
During the upgrade there will be downtime for Dialogue Routing Service and Dialogue Studio.

This announcement is within the 15 day margin since this is an extension of the maintenance from last Sunday, May 1st 2022. The team encountered some set backs and therefore this needs to be done sooner than expected.

During this window all Anywhere365 Dialogue Cloud UCC and other web applications will be operational.
Although we do not expect it, there is a slight chance of a short interruption of service.

We appreciate your patience and understanding.

To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.anywhere365.io.

As always, if you have questions or issues, please submit them at: https://supportdesk.anywhere365.net/.


Kind Regards,
Anywhere365 Dialogue Cloud Team

May 4, 08:12 UTC
Completed - The scheduled maintenance has been completed.
May 8, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 12:00 UTC
Scheduled - Dear Anywhere365 Dialogue Cloud user,

We want to make you aware that starting on Sunday, May 8, 2022 at 12:00 UTC, there will be scheduled maintenance for approximately 2 hours on the Dialogue Cloud platform.
This window will be used to upgrade and expand several Azure Kubernetes Clusters.
During the upgrade there will be downtime for Dialogue Routing Service and Dialogue Studio.

This announcement is within the 15 day margin since this is an extension of the maintenance from last Sunday, May 1st 2022. The team encountered some set backs and therefore this needs to be done sooner than expected.

During this window all Anywhere365 Dialogue Cloud UCC and other web applications will be operational.
Although we do not expect it, there is a slight chance of a short interruption of service.

We appreciate your patience and understanding.

To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.anywhere365.io.

As always, if you have questions or issues, please submit them at: https://supportdesk.anywhere365.net/.


Kind Regards,
Anywhere365 Dialogue Cloud Team

May 4, 08:11 UTC
May 7, 2022

No incidents reported.