Anywhere365 Dialogue Cloud | NORA | SBC Certificate renewal
Scheduled Maintenance Report for Anywhere365
Completed
The scheduled maintenance has been completed.
Posted Jan 05, 2022 - 08:05 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 05, 2022 - 08:00 UTC
Scheduled
Dear Anywhere365 Dialogue Cloud user,

We want to make you aware that from Wednesday, January 5, 2022 at 08:00 UTC, the root chain of our NORA region SBC certificate will change. This could have impact on your connection towards Anywhere365. Please verify your certificate chain.

The old SBC certificate in NORA contained the following Thumbprints

NORA current situation:

Intermediate 1:
- CN = Sectigo RSA Domain Validation Secure Server CA
- Serial number: 7d5b5126b476ba11db74160bbc530da7
- Thumbprint: 33e4e80807204c2b6182a3a14b591acd25b5f0db

Intermediate 2:
- CN = USERTrust RSA Certification Authority
- Serial number: 3972443af922b751d7d36c10dd313595
- Thumbprint: d89e3bd43d5d909b47a18977aa9d5ce36cee184c

RootCa:
- CN = AAA Certificate Services
- Serial number: 01
- Thumbprint: d1eb23a46d17d68fd92564c2f1f1601764d8e349

For the new public certificate the Intermediate 2 is removed from the chain.

NORA NEW situation, per January 5 2022:

Intermediate 1:
- CN = Sectigo RSA Domain Validation Secure Server CA
- Serial number: 7d5b5126b476ba11db74160bbc530da7
- Thumbprint: 33e4e80807204c2b6182a3a14b591acd25b5f0db

RootCa:
- CN = AAA Certificate Services
- Serial number: 01
- Thumbprint: d1eb23a46d17d68fd92564c2f1f1601764d8e349


To make sure your certificates are compliant after the change, please verify the above thumbprints.
If you are no longer compliant, please download and install the proper certificate via: https://support.sectigo.com/articles/Knowledge/Sectigo-Intermediate-Certificates


During this window all Anywhere365 Dialogue Cloud UCC and Web Applications will be operational.
We appreciate your patience and understanding.

To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.anywhere365.io.
As always, if you have questions or issues, please submit them at: https://supportdesk.workstreampeople.com/.


Kind Regards,
Anywhere365 Dialogue Cloud Team
Posted Dec 28, 2021 - 15:28 UTC
This scheduled maintenance affected: AMER (Session Border Controllers).