Attendant Console for Dialogue Cloud | NORA | Scheduled Maintenance

Scheduled Maintenance Report for AnywhereNow

Completed

Update: All post-maintenance tests have been completed successfully, and the system is fully operational.

Thank you for your patience during this maintenance window.
Posted Oct 27, 2025 - 10:36 UTC

Verifying

Update: We are currently performing post-maintenance sanity checks. The process is progressing as expected, and we estimate completion within the next 30 minutes. We will provide a final update once the maintenance is fully completed.
Posted Oct 27, 2025 - 09:59 UTC

Update

Update: The ongoing maintenance is taking longer than anticipated and will be extended by approximately one additional hour. We are actively working to complete the process as quickly as possible and will provide further updates once the maintenance has concluded. Thank you for your patience and understanding.
Posted Oct 27, 2025 - 08:54 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 27, 2025 - 08:00 UTC

Scheduled

Dear AnywhereNow customers and partners,

We would like to inform you about an upcoming maintenance window for our Attendant Console for Dialogue Cloud platform. During this window, we will update the platform to a new release DC2025.01.


Maintenance Details:

Date: Monday, October 27, 2025
Time: 08:00 UTC

User Impact: During this maintenance, users might notice a short service disruption

Expected Duration: We have allocated 1 hour for this maintenance activity. However, we anticipate that the actual change will be completed within 30 min.

Release Notes: The release notes are available at https://golive.anywhere.now/release_notes/acdc-release-notes/release-notes-attendant-console-dc2025.01.htm

System Status and Maintenance Schedule: To check the system status and review upcoming and previous maintenance windows, please visit our status page: https://status.anywhere365.io/

Support and Questions: If you have any questions or encounter issues, please submit them via our support desk: https://supportdesk.anywhere365.net/

Thank you for your understanding and cooperation.

Kind regards,

AnywhereNow
Posted Oct 16, 2025 - 10:28 UTC
This scheduled maintenance affected: Attendant Console for Dialogue Cloud (NORA).