Degraded performance on Dialogue Cloud for Direct Routing EMEA region
Incident Report for Anywhere365
Resolved
The call latency issue has now been resolved.
Posted Nov 29, 2021 - 23:07 UTC
Monitoring
The team took mitigating actions this afternoon. We will implement a permanent fix later tonight (see: https://status.anywhere365.io/incidents/trnlpzdm248v)
Posted Nov 29, 2021 - 14:11 UTC
Identified
The team is currently working on a set of improvements to resolve the issue.
Posted Nov 29, 2021 - 11:47 UTC
Update
Some customers may experience delays in audio routes from and to the platform. This issue is identified by the team.
Posted Nov 29, 2021 - 11:24 UTC
Investigating
We are currently investigating this issue.
Posted Nov 29, 2021 - 11:17 UTC
This incident affected: EMEA (Dialogue Platform, Direct Routing).
← Current Status Powered by Atlassian Statuspage