Anywhere365 Dialogue Cloud V3 | Authentication Service | Backend update

Scheduled Maintenance Report for AnywhereNow

Completed

The scheduled maintenance has been completed.
Posted Mar 26, 2023 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2023 - 09:00 UTC

Scheduled

Dear Anywhere365 Customer & Partner,

We would like to inform you of the upcoming backend update of the Anywhere365 Authentication solution,.
This solution is only applied to customers who have requested it and will therefore this change and any impact deriving from it only applies to customer currently using Anywhere365 Authentication Services.

When will this maintenance take place:
Sunday 26th of March 2023 09:00UTC

What work will be done during this maintenance:
The Anywhere365 Authentication Services backend will be updated to newer version

What if any impact is expected during this maintenance:
The service window is for 60 minutes and during this window approximately 15 minutes of downtime is expected

What will the agents experience during this time:
any current sessions using Anywhere365 Authentication Services will be signed out and required a refresh/sign in upon the service restart completing

We appreciate your understanding and patience.

Best Regards
Anywhere365 Cloud Team
Posted Mar 14, 2023 - 09:10 UTC