Anywhere365 NGINX Controller | EMEA | Scheduled Upgrade

Scheduled for Apr 1, 20:00 - 20:15 UTC

Scheduled

Dear Customers and Partners,

We are upgrading the NGINX Controller to the latest version to address critical security vulnerabilities and enhance our overall security posture.

The latest version also introduces improvements in resource utilization, performance, and efficiency for workloads.

Risk and Impact Analysis:

Applications may experience brief unavailability during the NGINX upgrade.
Possible application downtime (bleep time).

Thank you for your understanding and cooperation

Posted Mar 28, 2025 - 11:19 UTC

This scheduled maintenance affects: Attendant Console for Teams (EMEA), Attendant Console for Dialogue Cloud (EMEA), Dialogue Cloud Infinity (EMEA), Dialogue Cloud Infinity - WebAgent (EMEA), Dialogue Cloud Infinity - Dialogue Studio (EMEA), Dialogue Cloud V3 - WebAgent (EMEA-WEU), Dialogue Cloud V3 - Dialogue Studio (EMEA-WEU Direct Routing, EMEA-GWC Direct Routing, EMEA-NEU - Federation), Dialogue Cloud V3 (EMEA-GWC Direct Routing, EMEA-WEU Direct Routing, EMEA-NEU Federation), and Receptionist for Broadworks, PeterConnects Attendant X, Support Portal.