Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2022 - 05:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 28, 2022 - 14:23 UTC
Scheduled
Dear Anywhere365 Customer and Partner, (this announcement has been updated to correct the date in the listed dates below)
To address an emergent issue that is currently impacting the majority of our Attendant Console for Teams customers, we will be performing an emergency update to deploy a persistent caching mechanism to address this issue.
The impact scope of this change is as follows: Only the PcaOmnidirService will be updated. Calling will not be affected. During the update searching contacts might be returning an error. Invoking a new search will clear the error and retry.
Scope of Change: Update PcaOmnidirService with latest version. • Updated deployment type of PcaOmnidirService to use persistent storage for caching, so a restart of the pod will not need a rebuild of the cache. • Optimization search for contact notes
for the first user to attempt a search for contacts immediately after the change has completed, the search my return an error after timing out or it may simply take longer than expected.
We apologize for the short notice.
The regional update service schedules can be seen in the list below: 29-11-2022 05:00 UTC EMEA 29-11-2022 10:00 UTC AMER 29-11-2022 13:00 UTC APAC
Posted Nov 29, 2022 - 05:00 UTC
This scheduled maintenance affected: Attendant Console for Teams (EMEA, NORA, APAC).