Maintenance - Storage clusters
Scheduled Maintenance Report for Anywhere365
Completed
The scheduled maintenance has been completed.
Posted Oct 31, 2019 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 31, 2019 - 02:00 UTC
Scheduled
Dear Anywhere365 Dialogue Cloud user,

We want to make you aware that on Thursday October 31th, 2019 at 02:00 UTC, there will be scheduled maintenance for approximately 4 hours on our storage clusters.

Our team will be using this time make some mandatory upgrades to our storage clusters.
During this maintenance there will be no downtime to our dialogue systems, since all storage clusters are redundant.

This window will also be used to renew some certificates on our backend.
This will also be done without any interruptions of service.

Our team strives to report these changes at least 10 working days in advance, however, for this change we depend on our supplier and unfortunately we couldn’t announce this sooner.


We appreciate your patience and understanding.

To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://anywhere365.statuspage.io/.
As always, if you have questions or issues, please submit them at: https://supportdesk.workstreampeople.com/.


Please visit this page to convert CEST times to your local time.
Posted Oct 29, 2019 - 12:02 UTC
This scheduled maintenance affected: EMEA (Dialogue Platform, WebAgent, Session Border Controllers, Loadbalancers, Federation, Firewall) and AMER (Dialogue Platform, WebAgent, Session Border Controllers, Loadbalancers, Federation, Firewall).