Dear Anywhere365 Dialogue Cloud user,
We want to make you aware that starting on 17th of April, 2020, 06:00 CT (13:00 UTC), there will be an emergency network maintenance for approximately 1 hour on the Dialogue Cloud platform in the Chicago data center.
Date and times:
17th of April, 2020, 06:00 CT - 07:00 CT (13:00 UTC - 14:00 UTC)
Up to 2 minutes
Reason for this maintenance:
A software issue on our aggregation switch cluster is causing a reduced redundancy at the moment.
We will need to upgrade the switch software on our aggregation switches in the Chicago data center. During the software upgrade each aggregation switch will need to be restarted. We will do this in a way to minimize impact to your services, however it is expected that a brief interruption will occur when traffic is failed over from the non-upgraded node to the upgraded note.
We appreciate your patience and understanding.
To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.anywhere365.io
As always, if you have questions or issues, please submit them at: https://supportdesk.workstreampeople.com/
Anywhere365 Dialogue Cloud Team