Maintenance - Critical Security Updates
Scheduled Maintenance Report for Anywhere365
The scheduled maintenance has been completed.
Posted Jan 17, 2020 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2020 - 08:01 UTC
Dear Anywhere365 Dialogue Cloud user,

Recently Microsoft released a critical update. In order to maintain a safe and secure Dialogue Cloud environment, we will perform these emergency updates on our Microsoft Windows related servers during the upcoming days.

For more information regarding this critical update, please review the following articles by the NSA and Microsoft.

NSA link:

Microsoft link:

The team will strive to perform these updates outside of business hours for your UCC’s. They will go over them one by one.

This update requires a reboot of the Windows Server servers and therefore cause downtime for UCC services of approximately 5 minutes. We appreciate your patience and understanding.

To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on:
As always, if you have questions or issues, please submit them at:

Kind Regards,
Anywhere365 Dialogue Cloud Team
Posted Jan 16, 2020 - 07:46 UTC
This scheduled maintenance affected: EMEA (Dialogue Platform, WebAgent, Session Border Controllers, Loadbalancers, Federation, Firewall) and AMER (Dialogue Platform, WebAgent, Session Border Controllers, Loadbalancers, Federation, Firewall).