Anywhere365 Status - Maintenance - Critical Security Updates

Maintenance - Critical Security Updates

Scheduled Maintenance Report for Anywhere365

Completed

The scheduled maintenance has been completed.

Posted Jan 17, 2020 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 16, 2020 - 08:01 UTC

Scheduled

Dear Anywhere365 Dialogue Cloud user,

Recently Microsoft released a critical update. In order to maintain a safe and secure Dialogue Cloud environment, we will perform these emergency updates on our Microsoft Windows related servers during the upcoming days.

For more information regarding this critical update, please review the following articles by the NSA and Microsoft.

NSA link:
https://www.nsa.gov/News-Features/News-Stories/Article-View/Article/2056772/a-very-important-patch-tuesday/

Microsoft link:
https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2020-0601

The team will strive to perform these updates outside of business hours for your UCC’s. They will go over them one by one.

This update requires a reboot of the Windows Server servers and therefore cause downtime for UCC services of approximately 5 minutes. We appreciate your patience and understanding.

To verify system statuses and (re)view upcoming and previous maintenance windows, please visit our status page on: https://status.anywhere365.io/.
As always, if you have questions or issues, please submit them at: https://supportdesk.workstreampeople.com/.

Kind Regards,
Anywhere365 Dialogue Cloud Team

Posted Jan 16, 2020 - 07:46 UTC

This scheduled maintenance affected: EMEA (Dialogue Platform, WebAgent, Session Border Controllers, Loadbalancers, Federation, Firewall) and AMER (Dialogue Platform, WebAgent, Session Border Controllers, Loadbalancers, Federation, Firewall).