Anywhere365 Dialogue Cloud and Federation EMEA|APAC|NORA Webagent Not Reachable

Incident Report for Anywhere365

Resolved

Dear Anywhere365 customer,

the Webagent is now reachable and the issue identified, addressed as well as resolved.
We are also taking further steps to ensure this does specific issue does not occur again.

Best Regards
Anywhere365 Cloud Team

Posted Jun 17, 2022 - 08:17 UTC

Investigating

Dear Anywhere365 customer,

We are aware of and currently investigating an issue where the Webagent is not loading the sign in page.
We have the Incident Management and Cloud Operations teams both working on resolving the issue at the current.

We will update this status page as we progress.

We sincerely apologize for any inconvenience this might cause.

Best Regards
Anywhere365 Cloud Team

Posted Jun 17, 2022 - 07:43 UTC

This incident affected: Dialogue Cloud V3 - WebAgent (APAC-EAS, EMEA-WEU, NORA-CUS).